TERMS AND CONDITIONS
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We ship directly from Indonesia.
We don’t accept refunds or exchanges, but if you have any problem, you can contact me.
All orders will be made by order, and you will get the detail image during the process, so, explain your order clearly.
SHIPPING POLICY
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All Shipping are via Cargo, LCL Cargo service.
Shipped to Nearest Port in Your City.
If you want door-to-door shipping, there will be additional cost that you can discuss with the shipping agency.
SHIPPING PACKAGING
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ALL SHIPMENT ARE WELL-PACKAGED with ISPM Standard. So it’s safe when shipping.
All tables are packed in secure wooden crates.
Any damage during shipping it’s out of our control.
We are not responsible for lost, held, or damaged packages. But we ensure you that every crates is safe!
SHIPPING INSURANCE
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The insurance only covered the loss or total damage of the item.
FREE SHIPPING POLICY
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FREE SHIPPING TERMS in FURNITeak means we cover the shipping cost from our port to your closest port ONLY!
Excluding the Handling Fees, Local Charges, customs etc. that related to your shipment.
ADDITIONAL FEES
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Importing to your country might be additional fees available, and we cannot control that. But according to our experience there will be :
– Taxes
– Handling fees,
– Pick up,
– Importing and any duties, are buyer responsibility.
– ISF charges for US customers,
– import charges, clearance and local charges are on buyer responsibility.
All mentioned above of on consignee/buyer responsibility.
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LCL CARGO SHIPPING IMPORTANT NOTES
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UNITED STATES OF AMERICA CUSTOMERS
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U.S Customers who buy from FURNITeak, we only ship item using LCL Cargo. That means you’re as importer.As an importer, it’s important for you to know that you must understand and comply with any existing regulations in the USA.
When it comes to importing into the US, there are two import procedures that are required:
1. ISF for shipments that are shipped via Ocean. The ISF must be filed 24 hours before the vessel leaves the last port of origin on its way to the US.
2. Entry for all import shipments. The Entry should be filed upon arrival of the shipment into the US.
You can read all details about Importer Security Filing (ISF) :
https://www.cbp.gov/border-security/ports-entry/cargo-security/importer-security-filing-102
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=ISF (IMPORTER SECURITY FILING) REQUIRED FOR UNITED STATES CUSTOMERS!=
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HOW TO FILE IMPORTER SECURITY FILING FOR US CUSTOMERS
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SELF FILING ISF
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You can self filing Importer Security Filing (ISF) 10+2 Regulation, handle it by your own can save so much money. But, if you decide to submit all the documents on your own, you are fully responsible for knowing the rules and regulations.
You are also responsible for the accuracy of the information that you provide.
There are many websites that offer Self Filing ISF, here’s some example :
1. Eezyimport.com
2. isf-filing.com
There will be additional ISF charges from their service(s). But in a very affordable price.
They will also guide you on how to file it correctly
CUSTOM BROKER SERVICES
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Hiring custom broker is another option that you can take.
They give you hassle-free, free of mind, easier process, faster, and almost risk-free from unnecessary charges. But be prepare with their cost services.
It’s better for you to contact them and consult about your order.
You can find your nearest custom broker in your city. They will explain you anything you need for shipping the item.
We have some good Custom broker that we recommend (the recommendation that used by our past customer) :
1. isi-boston.com/ = > Contact Terri – +16173579383
2. atlantacustomsbrokers.com
or you can browse the local custom broker.
Dealing with custom broker is your own decision , and we never force to use them. It’s totally your awareness. That’s why many businesses hire brokers for their own convenience, and to avoid errors and charges.
CUSTOM BROKER FEES
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Custom broker fees is paid by customers, as you used their service. FURNITeak only educate and have no relation or agreement with custom broker mentioned above.
We only give information that make you easier to proceed the order.
HAWAII CUSTOMERS
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There will be additional shipping cost, please contact us before order. Cause shipping to Hawaii is three-times more expensive than shipping to US continent.
LIST OF PORTS
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For a list of CBP ports of entry, visit www.cbp.gov or for additional information, click on ISF “10+2” Program Frequently Asked Questions (FAQs). If you have additional questions about ISF filings, please email Security_Filing_General@cbp.dhs.gov . You may also contact your CBP Client Representative at 571-468-5500 to discuss self-filing options. If you have not been assigned a Client Representative you should send email to gmb.clientrepoutreach@cbp.dhs.gov to have one assigned.
INTERNATIONAL CUSTOMERS
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For International Customers :
We can proceed very fast, shipping is so much easier and faster. Shipping handling, Handling fees, local charges and taxes are customer responsibility.
You can order directly.
CANCELLATION FEES
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Before placing order, make sure you read our privacy policy and everything. We don’t accept any cancellations or refunds, but we have some limited policy for you who want to cancel your order.
After 6 hours of purchase, we don’t accept any cancellations or refunds. So, make sure you read the policy.
If you have urgent reason, which forces you to cancel the order, there will be cancellation fees to your order.
US Customers : 25% from the product price on Etsy
International Customers : 20% of product price on Etsy.
CONCLUSION
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Purchasing from us, means you’re agree and understand about our shopping policy.